We aim to protect our customers’ privacy, and the confidentiality of the information they provide. You should read this privacy statement carefully before continuing to use this website.
1. The information we collect
We will collect, store and use information that we need for your visa application, such as your full name, passport number, date of birth, nationality and the date you will arrive in Australia.
To provide an effective service, we automatically collect information you provide online so that we can easily send you similar results to your previous searches.
2. What we use your personal information for
We use the personal information you provide online only to process your visa application. We will not pass your personal information to anyone else without your permission.
Once we have sent you the approval letter, all the information we hold will be stored. We can use your email address to tell you about changes in the status of your visa applications, changes in the database or our website, and new services, features or promotions.
We are committed to providing the highest level of security and privacy. All online actions, including processing credit-card payments, are carried out securely using technology, supported by your browser, which encrypts all information that is sent to us. We use the best commercially available encryption on the internet. We take every precaution to protect your personal information from loss, misuse, unauthorized access, release, alteration or destruction, and keep personal information only for the purpose you have provided it for.
You may need to have cookies turned on (enabled) in the browser you use to register for our service. However, if you don't want cookies to store your information on our website, you can switch them off (disable them) by visiting Google's Ads Settings or visiting the Network Advertising Initiative opt-out page. You would still able to use this website, but you will not be able to see some information on it. To find out more about how Google uses any data it collects, please visit http://www.google.com/policies/privacy/ads/.
Cookies do not store any personal information. All the information is kept confidential and is never sold or seen outside of the company.
5. Updating or changing your information
Please let us know if the personal information we hold about you needs to be corrected or updated. However, once the Australia Immigration Department have issued your approval letter, we cannot change any information and you would have to apply for another visa.
6. System information
We can collect and store information such as your IP address and the type of browser or operating system. All the information is highly confidential and we will only use it for managing our system. This information helps diagnose problems and monitor how many people are using our site, and what for.
8. Linked websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of those websites.
9. Payment details
We accept payment by credit card, PayPal and bank transfer. All the credit-card, PayPal-account or
bank-account details you give us will be transferred to our partners such as Paypal.com, and all your information will be protected. We recommend that you read the terms and conditions of the policy very carefully.
10. Contact us
Australian Immigration Services Limited